Questions about WhatsApp Business API, answered

Wazon is a WhatsApp Business API platform. It connects your Meta WhatsApp Business account to one workspace with a shared inbox, template studio, broadcasts, no-code automations, a customer CRM, a developer API and delivery reports.

Wazon uses Meta’s official WhatsApp Cloud API and connects through Meta’s own Facebook Login for Business flow. Your number, templates and quality rating stay in your own Meta account.

Yes. You connect the WhatsApp Business account you own. If you don’t have one, Meta’s connection flow lets you create it during setup.

A number must be registered on the WhatsApp Business API to use it in Wazon. Wazon lets you register numbers, verify them by SMS or voice code and set the two-step PIN.

Yes. Connect multiple WhatsApp Business accounts and numbers. Inbox, templates and reports are kept separate per number.

You can send free-form messages only within 24 hours of a customer’s last message. After that you must use an approved template. Wazon tracks this window for each contact.

There are two parts: your Wazon plan, and Meta’s per-conversation or per-message charges, which Meta bills separately in Business Manager. See the pricing page for Wazon plans.

Broadcasts pause instead of failing. Unsent contacts stay in the queue, and you can resume once the limit resets.

Yes. Invite agents, give each person the access they need, and assign conversations so every customer has one owner.

Yes. The automation canvas lets you build flows with messages, buttons, lists, questions, templates and API calls without writing code.

Yes. Edit your profile photo, about text, description, address, email and websites, and keep them in sync with WhatsApp.

Wazon calls Meta’s Graph API with app-secret proof, stores data in your workspace, and lets you export or delete it. See the privacy policy and data deletion pages for details.