Every WhatsApp tool your team needs, in one workspace
Wazon is a WhatsApp Business API platform that connects your Meta WhatsApp Business account to one workspace with a shared team inbox, Meta-approved templates, paced broadcasts, no-code automations, a customer CRM and delivery reports.
WhatsApp Shared Team Inbox for Business
A WhatsApp shared inbox lets several agents answer customers from the same WhatsApp Business number. In Wazon, chats can be assigned to agents, tagged with labels, annotated with private notes and answered with media, quick replies or templates, with delivery and read receipts on every message.
- Assign, unassign and take over
- Private notes on every chat
- Quick replies
- Rich media and locations
WhatsApp Bulk Messaging & Broadcast Campaigns
A WhatsApp broadcast sends an approved template message to many opted-in contacts at once. Wazon runs broadcasts inside campaigns, paces sending per number, pauses automatically on Meta rate, quality or billing errors, and lets you resume from exactly where it stopped.
- Audience from anywhere
- Schedule or send now
- Quality-aware pacing
- Pause, never lose
No-Code WhatsApp Chatbot & Automation Builder
Wazon automations are no-code WhatsApp chatbot flows built on a visual canvas. A flow can send text, reply buttons, list menus and templates, collect answers, call an external HTTP API and branch on its response, and hand the chat to a human agent at any point.
- Buttons and list menus
- Collect answers
- Call your own API
- Template button triggers
WhatsApp Message Template Builder & Library
A WhatsApp message template is a pre-approved message format required to start a conversation or message a customer after the 24-hour window. Wazon lets you build templates, customise ones from Meta’s library, submit them for approval, sync their status and view per-template insights.
- Visual editor with preview
- Start from Meta’s library
- Approval status sync
- Template insights
WhatsApp CRM & Customer 360 Contact Book
Wazon’s Customer 360 is a built-in WhatsApp CRM. Each contact has labels, groups, custom attributes and conversation history, visible next to the chat. Contacts can be imported, exported, grouped and targeted in broadcasts, and new opt-ins can be collected with QR codes.
- Contact book
- Groups and labels
- Custom attributes
- QR code opt-in
WhatsApp REST API & Webhooks for Developers
The Wazon API is a REST API for sending WhatsApp Business messages from your own software. It uses bearer API tokens, supports idempotency keys to prevent duplicate sends, and posts message events to a customer webhook whose deliveries you can inspect in a log.
- Token authentication
- Idempotency keys
- Outbound webhooks
- Webhook logs
WhatsApp Delivery Reports & Conversation Cost Analytics
Wazon reports show WhatsApp message delivery status — sent, delivered, read and failed — across phone numbers, campaigns and time ranges, with failure reasons in plain language. Billing analytics break down Meta conversation charges by category.
- Delivery funnel
- Conversation costs
- Number health
- Campaign comparison
Start your first WhatsApp conversation today
Create your workspace, connect a number, and send a template in the next few minutes.