Appointment requests
Collect patient name, doctor and preferred slot in a guided flow.
Automations & chatbot
Clinics & healthcare
WhatsApp for clinics patients actually answer
Book and remind appointments, alert patients when reports are ready, and send clinic hours automatically when the front desk is closed.
In short
Clinics and diagnostic centres use Wazon to take appointment requests with a WhatsApp chatbot, send appointment reminders and report-ready alerts as utility templates, reply automatically outside clinic hours, and run the front desk from a shared inbox.
Use cases
What clinics & healthcare teams do with Wazon
Clinic hours
Set weekly business hours and an away message for nights and holidays.
Automations & chatbotFront desk inbox
Several receptionists answer from one number with notes on each patient.
Shared inbox
Questions
WhatsApp for clinics & healthcare — FAQ
Can I send appointment reminders on WhatsApp?
Yes. Send an approved utility template from the Wazon API or a scheduled broadcast.
What if patients message at night?
Business hours send your away message automatically, and the chat waits in the inbox for the morning shift.
Start your first WhatsApp conversation today
Create your workspace, connect a number, and send a template in the next few minutes.